{"id":1065954,"date":"2025-08-13T09:17:11","date_gmt":"2025-08-13T07:17:11","guid":{"rendered":"https:\/\/hubsch-interior.com\/b2b-terms-claims-guidelines\/"},"modified":"2025-08-13T10:22:40","modified_gmt":"2025-08-13T08:22:40","slug":"b2b-terms-claims-guidelines","status":"publish","type":"page","link":"https:\/\/hubsch-interior.com\/fr\/b2b-terms-claims-guidelines\/","title":{"rendered":"B2B-Terms-Claims Guidelines"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1065954\" class=\"elementor elementor-1065954 elementor-1065944\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4a06501 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4a06501\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cab7763\" data-id=\"cab7763\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-cd57789 elementor-section-height-default elementor-section-boxed elementor-section-height-default\" data-id=\"cd57789\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f7a43be\" data-id=\"f7a43be\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-55653ed elementor-widget elementor-widget-woocommerce-breadcrumb\" data-id=\"55653ed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"woocommerce-breadcrumb.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav class=\"woocommerce-breadcrumb\" aria-label=\"Breadcrumb\">Accueil<\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1023376 elementor-widget__width-inherit elementor-widget-mobile__width-inherit elementor-widget elementor-widget-heading\" data-id=\"1023376\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Directives relatives aux r\u00e9clamations<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e496894 elementor-widget-mobile__width-auto text-button elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-button\" data-id=\"e496894\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/hubsch-interior.com\/fr\/termes-et-conditions\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Conditions g\u00e9n\u00e9rales de vente<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4efd057 elementor-widget-mobile__width-auto text-button elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-button\" data-id=\"4efd057\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/hubsch-interior.com\/fr\/termes-et-conditions\/retours-et-remboursements\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Retours et Remboursements<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ee415e8 elementor-widget-mobile__width-auto text-button elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-button\" data-id=\"ee415e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/hubsch-interior.com\/fr\/termes-et-conditions\/politique-de-confidentialite\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Politique de confidentialit\u00e9<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fab1c0b elementor-widget-mobile__width-auto text-button elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-button\" data-id=\"fab1c0b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/hubsch-interior.com\/fr\/termes-et-conditions\/gestion-des-cookies\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Politique de cookie <\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2dc1be7 elementor-widget-mobile__width-auto text-button elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-button\" data-id=\"2dc1be7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/hubsch-interior.com\/fr\/termes-et-conditions\/faq\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">FAQ<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b8755ed elementor-widget-mobile__width-auto text-button elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-button\" data-id=\"b8755ed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/hubsch-interior.com\/b2b-terms-conditions\/b2b-impressum\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Impressum<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1a1cf04 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1a1cf04\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-82d6223\" data-id=\"82d6223\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-4b55bba elementor-section-content-middle elementor-hidden-tablet elementor-hidden-mobile elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"4b55bba\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-019d579\" data-id=\"019d579\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5afa782 elementor-nav-menu__align-center elementor-nav-menu--dropdown-none elementor-widget-tablet__width-initial elementor-widget elementor-widget-nav-menu\" data-id=\"5afa782\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;horizontal&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-caret-down\\&quot; aria-hidden=\\&quot;true\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;}}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-horizontal e--pointer-underline e--animation-fade\">\n\t\t\t\t<ul id=\"menu-1-5afa782\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-984335\"><a href=\"https:\/\/hubsch-interior.com\/fr\/termes-et-conditions\/\" class=\"elementor-item\">Termes et conditions<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-984333\"><a href=\"https:\/\/hubsch-interior.com\/fr\/termes-et-conditions\/retours-et-remboursements\/\" class=\"elementor-item\">Retours et Remboursements<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1065959\"><a href=\"https:\/\/hubsch-interior.com\/fr\/b2b-terms-claims-guidelines\/\" class=\"elementor-item\">Directives relatives aux r\u00e9clamations<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-984331\"><a href=\"https:\/\/hubsch-interior.com\/fr\/termes-et-conditions\/politique-de-confidentialite\/\" class=\"elementor-item\">Politique de confidentialit\u00e9<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-984334\"><a href=\"https:\/\/hubsch-interior.com\/fr\/termes-et-conditions\/gestion-des-cookies\/\" class=\"elementor-item\">Gestion des cookies<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-984332\"><a href=\"https:\/\/hubsch-interior.com\/fr\/termes-et-conditions\/faq\/\" class=\"elementor-item\">FAQ<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-1-5afa782\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-984335\"><a href=\"https:\/\/hubsch-interior.com\/fr\/termes-et-conditions\/\" class=\"elementor-item\">Termes et conditions<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-984333\"><a href=\"https:\/\/hubsch-interior.com\/fr\/termes-et-conditions\/retours-et-remboursements\/\" class=\"elementor-item\">Retours et Remboursements<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1065959\"><a href=\"https:\/\/hubsch-interior.com\/fr\/b2b-terms-claims-guidelines\/\" class=\"elementor-item\">Directives relatives aux r\u00e9clamations<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-984331\"><a href=\"https:\/\/hubsch-interior.com\/fr\/termes-et-conditions\/politique-de-confidentialite\/\" class=\"elementor-item\">Politique de confidentialit\u00e9<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-984334\"><a href=\"https:\/\/hubsch-interior.com\/fr\/termes-et-conditions\/gestion-des-cookies\/\" class=\"elementor-item\">Gestion des cookies<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-984332\"><a href=\"https:\/\/hubsch-interior.com\/fr\/termes-et-conditions\/faq\/\" class=\"elementor-item\">FAQ<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5a77ab5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5a77ab5\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-469b856\" data-id=\"469b856\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-17717a1 elementor-section-content-middle elementor-hidden-desktop elementor-hidden-mobile elementor-section-height-default elementor-section-boxed elementor-section-height-default\" data-id=\"17717a1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a09805e\" data-id=\"a09805e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c795a6e elementor-nav-menu__align-center elementor-nav-menu--dropdown-none elementor-widget-tablet__width-inherit elementor-widget elementor-widget-nav-menu\" data-id=\"c795a6e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;horizontal&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-caret-down\\&quot; aria-hidden=\\&quot;true\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;}}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-horizontal e--pointer-underline e--animation-fade\">\n\t\t\t\t<ul id=\"menu-1-5afa782\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-984335\"><a href=\"https:\/\/hubsch-interior.com\/fr\/termes-et-conditions\/\" class=\"elementor-item\">Termes et conditions<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-984333\"><a href=\"https:\/\/hubsch-interior.com\/fr\/termes-et-conditions\/retours-et-remboursements\/\" class=\"elementor-item\">Retours et Remboursements<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1065959\"><a href=\"https:\/\/hubsch-interior.com\/fr\/b2b-terms-claims-guidelines\/\" class=\"elementor-item\">Directives relatives aux r\u00e9clamations<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-984331\"><a href=\"https:\/\/hubsch-interior.com\/fr\/termes-et-conditions\/politique-de-confidentialite\/\" class=\"elementor-item\">Politique de confidentialit\u00e9<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-984334\"><a href=\"https:\/\/hubsch-interior.com\/fr\/termes-et-conditions\/gestion-des-cookies\/\" class=\"elementor-item\">Gestion des cookies<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-984332\"><a href=\"https:\/\/hubsch-interior.com\/fr\/termes-et-conditions\/faq\/\" class=\"elementor-item\">FAQ<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-1-5afa782\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-984335\"><a href=\"https:\/\/hubsch-interior.com\/fr\/termes-et-conditions\/\" class=\"elementor-item\">Termes et conditions<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-984333\"><a href=\"https:\/\/hubsch-interior.com\/fr\/termes-et-conditions\/retours-et-remboursements\/\" class=\"elementor-item\">Retours et Remboursements<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1065959\"><a href=\"https:\/\/hubsch-interior.com\/fr\/b2b-terms-claims-guidelines\/\" class=\"elementor-item\">Directives relatives aux r\u00e9clamations<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-984331\"><a href=\"https:\/\/hubsch-interior.com\/fr\/termes-et-conditions\/politique-de-confidentialite\/\" class=\"elementor-item\">Politique de confidentialit\u00e9<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-984334\"><a href=\"https:\/\/hubsch-interior.com\/fr\/termes-et-conditions\/gestion-des-cookies\/\" class=\"elementor-item\">Gestion des cookies<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-984332\"><a href=\"https:\/\/hubsch-interior.com\/fr\/termes-et-conditions\/faq\/\" class=\"elementor-item\">FAQ<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c86b0f5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c86b0f5\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-577a247\" data-id=\"577a247\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-afdbca6 elementor-section-height-default elementor-section-boxed elementor-section-height-default\" data-id=\"afdbca6\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c75a5a7\" data-id=\"c75a5a7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-75ed123 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"75ed123\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Directives relatives aux r\u00e9clamations \u2013 H\u00fcbsch A\/S<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ef28df elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget-mobile__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"4ef28df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Afin d\u2019assurer un traitement rapide et efficace des r\u00e9clamations, H\u00fcbsch A\/S demande \u00e0 tous les clients de suivre les directives ci-dessous. Les r\u00e9clamations ne peuvent \u00eatre trait\u00e9es que si la documentation et les informations requises sont transmises correctement et dans les d\u00e9lais.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-590f6ec elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"590f6ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">1. Emballage et responsabilit\u00e9 du transport<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-22b7406 elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget-mobile__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"22b7406\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Les produits de H\u00fcbsch A\/S sont, en principe, emball\u00e9s pour un envoi sur palette. Si les marchandises sont r\u00e9exp\u00e9di\u00e9es depuis l\u2019entrep\u00f4t du client vers le destinataire final sous forme de colis sans protection suppl\u00e9mentaire, les r\u00e9clamations li\u00e9es aux chocs et dommages de transport ne pourront pas \u00eatre accept\u00e9es. Il appartient au client de s\u2019assurer que les marchandises sont reconditionn\u00e9es correctement et en toute s\u00e9curit\u00e9 en fonction du mode de transport ult\u00e9rieur. H\u00fcbsch A\/S ne peut \u00eatre tenue responsable des dommages survenus lors du transport depuis l\u2019entrep\u00f4t du client jusqu\u2019au client final. (Voir \u00e9galement les conditions g\u00e9n\u00e9rales de vente et de livraison applicables.)<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9046a1d elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-heading\" data-id=\"9046a1d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">2. R\u00e9clamations \u2013 \u00e9valuation des dommages de transport<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e253cea elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget-mobile__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"e253cea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol data-start=\"6353\" data-end=\"7337\">\n<li data-start=\"7090\" data-end=\"7337\">\n<p data-start=\"7093\" data-end=\"7337\">Pour les r\u00e9clamations pour lesquelles il n\u2019est pas consid\u00e9r\u00e9 qu\u2019il s\u2019agit d\u2019un dommage de transport, la documentation suivante doit \u00eatre jointe pour permettre l\u2019\u00e9valuation du dossier :<\/p>\n<\/li>\n<\/ol>\n<ul data-start=\"7338\" data-end=\"7567\">\n<li data-start=\"7338\" data-end=\"7429\">\n<p data-start=\"7340\" data-end=\"7429\">Photos de l\u2019emballage H\u00fcbsch intact, y compris les six faces (angles et ar\u00eates compris)<\/p>\n<\/li>\n<li data-start=\"7430\" data-end=\"7567\">\n<p data-start=\"7432\" data-end=\"7567\">Photos de l\u2019emballage de transport externe<br data-start=\"7474\" data-end=\"7477\" \/>Les dossiers d\u00e9pourvus de cette documentation photographique ne pourront pas \u00eatre trait\u00e9s.<\/p>\n<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c0f7a5 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-heading\" data-id=\"5c0f7a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">3. Dommages \u00e0 la r\u00e9ception d\u2019une livraison de H\u00fcbsch A\/S<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-55646fd elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget-mobile__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"55646fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol start=\"3\" data-start=\"7569\" data-end=\"7782\">\n<li data-start=\"7569\" data-end=\"7782\">\n<p data-start=\"7572\" data-end=\"7782\">Si une livraison est re\u00e7ue en mauvais \u00e9tat, la r\u00e9clamation doit \u00eatre soumise au plus tard 4 jours apr\u00e8s r\u00e9ception, avec les informations suivantes :<\/p>\n<\/li>\n<\/ol>\n<ul data-start=\"7783\" data-end=\"8170\">\n<li data-start=\"7783\" data-end=\"7813\">\n<p data-start=\"7785\" data-end=\"7813\">Photos du dommage constat\u00e9<\/p>\n<\/li>\n<li data-start=\"7814\" data-end=\"8170\">\n<p data-start=\"7816\" data-end=\"8170\">R\u00e9f\u00e9rence article et quantit\u00e9 des marchandises endommag\u00e9es<br data-start=\"7874\" data-end=\"7877\" \/>Si la palette ou l\u2019emballage est visiblement endommag\u00e9 lors de la livraison, le dommage doit \u00eatre mentionn\u00e9 sur le bon de transport. Ceci est n\u00e9cessaire pour que H\u00fcbsch A\/S puisse poursuivre le dossier aupr\u00e8s du transporteur. Les r\u00e9clamations sans cette documentation risquent d\u2019\u00eatre rejet\u00e9es.<\/p>\n<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-36bf7e7 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-heading\" data-id=\"36bf7e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">4. D\u00e9fauts de qualit\u00e9 et non-conformit\u00e9s produits<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3fb2f6b elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget-mobile__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"3fb2f6b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol start=\"4\" data-start=\"8172\" data-end=\"8399\">\n<li data-start=\"8172\" data-end=\"8399\">\n<p data-start=\"8175\" data-end=\"8399\">Pour les d\u00e9fauts et non-conformit\u00e9s non li\u00e9s au transport, veuillez transmettre les \u00e9l\u00e9ments suivants afin de permettre un traitement rapide et efficace par H\u00fcbsch A\/S :<\/p>\n<\/li>\n<\/ol>\n<ul data-start=\"8400\" data-end=\"8918\">\n<li data-start=\"8400\" data-end=\"8433\">\n<p data-start=\"8402\" data-end=\"8433\">R\u00e9f\u00e9rence article et quantit\u00e9<\/p>\n<\/li>\n<li data-start=\"8434\" data-end=\"8481\">\n<p data-start=\"8436\" data-end=\"8481\">Num\u00e9ro de commande ou de facture H\u00fcbsch A\/S<\/p>\n<\/li>\n<li data-start=\"8482\" data-end=\"8516\">\n<p data-start=\"8484\" data-end=\"8516\">Description claire du probl\u00e8me<\/p>\n<\/li>\n<li data-start=\"8517\" data-end=\"8744\">\n<p data-start=\"8519\" data-end=\"8563\">Documentation photographique, comprenant :<\/p>\n<ul data-start=\"8566\" data-end=\"8744\">\n<li data-start=\"8566\" data-end=\"8616\">\n<p data-start=\"8568\" data-end=\"8616\">Photo du produit entier avec le d\u00e9faut visible<\/p>\n<\/li>\n<li data-start=\"8619\" data-end=\"8681\">\n<p data-start=\"8621\" data-end=\"8681\">Gros plan du dommage \u2013 de pr\u00e9f\u00e9rence sous plusieurs angles<\/p>\n<\/li>\n<li data-start=\"8684\" data-end=\"8744\">\n<p data-start=\"8686\" data-end=\"8744\">Si possible : marquage du d\u00e9faut directement sur l\u2019image<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li data-start=\"8745\" data-end=\"8918\">\n<p data-start=\"8747\" data-end=\"8918\">Proposition de solution \u00e9ventuelle, p. ex. possibilit\u00e9 d\u2019une remise<br data-start=\"8814\" data-end=\"8817\" \/>Les dossiers sans informations et documentation suffisantes ne peuvent pas \u00eatre trait\u00e9s correctement.<\/p>\n<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d91b8a elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"5d91b8a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">5. Retour et remplacement<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8e02efd elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget-mobile__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"8e02efd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Si H\u00fcbsch A\/S d\u00e9cide qu\u2019un article faisant l\u2019objet d\u2019une r\u00e9clamation doit \u00eatre retourn\u00e9, l\u2019enl\u00e8vement aura lieu chez le client et un avoir sera \u00e9mis \u00e0 r\u00e9ception et approbation dans l\u2019entrep\u00f4t de H\u00fcbsch A\/S. Si une livraison de remplacement est souhait\u00e9e, le client doit cr\u00e9er une nouvelle commande.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-0e6ca2b e-flex e-con-boxed e-con e-parent\" data-id=\"0e6ca2b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ffef1f5 elementor-widget elementor-widget-text-editor\" data-id=\"ffef1f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u00a9 H\u00fcbsch A\/S<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Directives relatives aux r\u00e9clamations Conditions g\u00e9n\u00e9rales de vente Retours et Remboursements Politique de confidentialit\u00e9 Politique de cookie FAQ Impressum Directives relatives aux r\u00e9clamations \u2013 H\u00fcbsch A\/S Afin d\u2019assurer un traitement rapide et efficace des r\u00e9clamations, H\u00fcbsch A\/S demande \u00e0 tous les clients de suivre les directives ci-dessous. Les r\u00e9clamations ne peuvent \u00eatre trait\u00e9es que si [&hellip;]<\/p>\n","protected":false},"author":400,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-1065954","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>B2B-Terms-Claims Guidelines - H\u00fcbsch<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hubsch-interior.com\/fr\/wp-json\/wp\/v2\/pages\/1065954\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"B2B-Terms-Claims Guidelines - H\u00fcbsch\" \/>\n<meta property=\"og:description\" content=\"Directives relatives aux r\u00e9clamations Conditions g\u00e9n\u00e9rales de vente Retours et Remboursements Politique de confidentialit\u00e9 Politique de cookie FAQ Impressum Directives relatives aux r\u00e9clamations \u2013 H\u00fcbsch A\/S Afin d\u2019assurer un traitement rapide et efficace des r\u00e9clamations, H\u00fcbsch A\/S demande \u00e0 tous les clients de suivre les directives ci-dessous. 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